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Collect In Store at Old Bond Street

Collect In Store at Old Bond Street

The Tiffany & Co. in-store pickup service allows you to make a purchase online and pick it up at a Tiffany & Co. store location.

Tiffany & Co. is currently offering the collect in store service at our Old Bond Street location:
25 Old Bond Street
London W1S 4QB
0800 160 1837


ARE ALL ITEMS ON TIFFANY.COM AVAILABLE FOR IN-STORE PICK UP?
All items that are available to pick up in the store will feature the note ""PICK UP AVAILABLE AT LONDON STORE."" on the description page.


HOW CAN I PLACE AN ORDER FOR IN-STORE PICK UP?
Add any item that is available to pick up in the Old Bond Street store to your Shopping Bag. Please choose the ""IN-STORE PICKUP"" option within the checkout process and continue until you have placed your order. Please note: Items must be purchased online and then picked up at the store. Your credit card or gift card will be charged online.

Once you have placed your order, please wait to receive two emails:
1. An order confirmation email: this email confirms that we have received and are processing your order.
2. In-store pick up notification email: This email confirms that your order is ready to be picked up.

Please wait for the in-store pick up notification email before going to the store.


HOW LONG DOES IT TAKE FOR MY ITEM TO BE READY FOR PICK UP?
Please order before 1pm in order to collect from 4pm on the same day, subject to store opening hours.

You will be receiving an in-store pickup notification email when your item is ready to be picked up.

Please wait for the in-store pick up notification email before going to the store.

Please make sure you have:
1. A copy of your in-store pick up notification email
2. A valid form of identification*.

Please proceed to the Customer Service area located on the 3rd floor to pick up your item. *Valid forms of identification include:
* Passport
* Government-issued driver's license
* Government-issued national/state/province identity card (including European ID card)
* Military ID card


CAN SOMEONE COLLECT ON MY BEHALF?

Unfortunately, the original purchaser only can collect the order placed. This is to help protect our customers from unauthorised use of their debit and credit cards.