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Frequently Asked Questions

Christmas Delivery & Returns Information

Shipping and Delivery

Please place your order by Thursday 20th December for delivery in time for Christmas.
Please place your order by Friday 21st December 1:30pm selecting express shipping for delivery in time for Christmas.

Engraving

Please place your engraving orders by Sunday 16th December for delivery in time for Christmas.

Returns

Purchases made in store, on Tiffany.co.uk or over the phone between 1 November – 14 December 2018 will benefit from an extended return policy. Purchases made within this timeframe can be returned, in line with our policy, until 14 January 2019. Purchases made after 14 December 2018 will carry a standard 30 days return policy unless stated otherwise.

Click & Collect

Please place your Collect in Store order by 1pm on 24 December to collect from 4pm on the same day, subject to store opening hours.